Shipping policy

Shipping Information:
-All orders are shipped through the United States Postal Service or UPS. When your order is shipped, you will receive a tracking number to the e-mail provided. You can track your package at www.usps.com or ups.com

-Orders will be shipped out within 2-3 business days. Ordered placed on Friday or the weekends will go out the next week. We do not ship on Saturday, Sunday, or holidays.

- If your tracking says delivered, but the package is unable to be found please contact your local post office. Also, be sure to check with reception or the office if you live in a building with multiple residents. If your tracking isn’t updating, please contact your local post office and they can check the status for you. Be sure to check your tracking information to verify that it is entered correctly.

 

We are not responsible for lost, stolen, or damaged packages. 

 *** IF a customer files a claim and the package is marked delivered, we have the right to press charges. ***
We are not responsible for shipping delays with usps or ups. 

Once package is marked "delivered" if it’s lost, a claim needs to be filed with your local postal service. If damaged after delivered, buyer is responsible.  For other issues contact local post office.